VIVA Personal Finance Blog

What to do if your loan application is rejected?

Updated: Aug 17

Nobody likes rejection.

But dealing with a loan application rejection doesn't have to be the end of the story. If your application was denied, you probably received a notice of adverse action explaining the source that was used, the reason(s) for denial, and information about how to obtain your credit reports and dispute inaccurate information.


What is a notice of adverse action?


​A letter, typically an email with a PDF attachment, describing why a loan was denied and providing information to help the applicant resolve issues with their credit information.

Read into the notice of adverse action to determine why you were denied, or call your creditor/the lender directly to understand why you were not approved for the credit/loan.

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